This website is intended for professional investors

This website provides information on services offered by Martello Asset Management Limited and is not an offer or solicitation to purchase products or services, which may not be available in all jurisdictions. It is directed at professional investors and financial intermediaries who are authorised to access our services from the countries where they operate. Any person accessing this website is required to inform themselves of any relevant restrictions that may apply to them and observe them.

Before proceeding, please read our Terms and Conditions, which are available here, as they provide additional information and set out the conditions of using this website.

This website is not aimed at persons who are residents of any country, including the USA and South Africa, where the distribution of information on investment services to them is any way prohibited or where it would be unlawful for Martello to do so. 

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Martello Asset Management Limited is licensed and regulated by the Jersey Financial Services Commission and we are authorised by them to conduct Investment Business (“IB”) (License no. IB0313) and Fund Services Business (“FSB”) (Licence No. FSB2324)

Martello Asset Management Limited is also authorised as a Financial Services Provider and regulated by the South African Financial Sector Conduct Authority (Licence no. 51164) to provide advice and promote its services to intermediaries in South Africa.

Our registered and business address is at: First Floor, International Financial Centre 5, The Esplanade, St Helier, Jersey, JE2 3BY.

Copies of our license certificates are available upon request. 

Conflicts of Interest 

Martello Asset Management Limited has adopted and implemented a Conflict of Interest Management policy that complies with the Jersey IB Code of Practice, Jersey FSB Code of Practice and the relevant provisions of the South African Financial Advisory and Intermediary Services Act 37 of 2002 (“ FAIS Act”). A copy of our Conflict of Interest Policy  is available on request.


Martello is committed to treating our customers fairly and with full transparency. We take all complaints seriously and have an internal complaints procedure, details of which are available upon request.

We try to resolve any complaints as quickly as possible. Please contact our compliance officer should you have reason to complain.

If after 3 months of your initial complaint you remain dissatisfied either with the way we have handled your complaint or with the outcome, you may be entitled to complain to the Channel Islands Financial Ombudsman, contact details below: 


Address: PO Box 114, Jersey, JE4 9QG


In South Africa, should your complaint not be resolved within 6 months, you may contact the Financial Services Provider’s Ombud, contact details below; 


Address: PO Box 74571, Lynwood Ridge, 0040 


Services to South African Clients

In our dealings with you, we are bound by:

  • Financial Advisory and Intermediary Services Act 2002 (as amended) (“FAIS”);
  • General Code of Conduct for Authorised Financial Services Providers and their Representatives, 2003 (Notice 80);
  • Financial Intelligence Centre Act, 2001 (Act No. 38 Of 2001); and
  • The Promotion of Access to Information Act No 2 of 2002 (the “PAIA”)

The PAIA was enacted to give effect to the constitutional right of access to any information held by any private or public body that is required for the exercise or protection of any rights. Certain requirements, however, have to be met for access to any information being granted. 

The PAIA requires that a manual be prepared to assist people in exercising their right of access to information. A copy of our  PAIA Manual is available upon request.. A request for the Access to Record Form must be completed by the person asking for access to information (“the requester”), which must then be sent to our Information officer. A form is available upon request.

Treating Customers Fairly Policy

Our Treating Customers Fairly Policy is centred around the guidelines provided by the Financial Sector Conduct Authority to ensure we consistently deliver fair outcomes to our clients and take responsibility for the business and staff providing an enhanced service quality to clients, based on a culture of openness and transparency. As a business, we take the requirements of the FSCA seriously, in particular, the requirement to treat customers fairly.

A copy of our Treating Customers Fairly Policy is available upon request.

Contact Details

Should you wish to contact us, please direct your correspondence to the appropriate representative:

Jersey  – Compliance Officer


Christopher Carter

Telephone number

+44 (0) 1534 816110     

Email address

South Africa – Key Individual and Information Officer


Simon John Burr

Telephone number

+27 (0) 21 851 0920

Email address